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Customer Experience Series: Chapter 1 - Basics
- Sep. 19,2016
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Call it UX for digital products and CX (customer experience) for eCommerce websites, digital experience is the sum of all the interactions and emotions a user has in regards to your brand or product. In this article you'll learn what the 4 milestones of CX are and how to tackle them if you're at the beginning of the CX journey.
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